A single platform for all of your digital marketing 

OneCX is the foundation for your entire digital experience—one unified platform for creating, managing, and delivering all your marketing assets and product content

OneCX_Logo  Platform

 

OneCX is Rapid’s product experience platform—bringing all your last-mile digital needs into one seamless solution.
From digital twins and product data to complete, interactive experiences across web, social media, and apps, everything is powered by intelligent insights and designed to perform. The result? A frictionless customer journey where you focus on your products, and we handle the experience—whether it’s about inspiring, converting, or selling.
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What's included in the OneCX Platform?

Wherever, whenever, and however your customers engage—OneCX delivers.
From configurable products and real-time 3D to immersive AR and VR experiences, OneCX enables seamless interaction across every channel, device, and moment. Powered by intelligent data and insights, it continuously enhances the buying experience and helps convert online traffic into real results.

OneCX_Logo  Configurator

 

What if your products could sell themselves?
Our configurators, built on OneCX, turn complex offerings into intuitive, interactive experiences. Customers can explore options, customize in real time, and make confident decisions—anytime, on any device. We handle the logic, visuals, and performance so you can focus on what matters: delivering a great buying experience that converts.
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OneCX_Logo  Insights

 

Want to know how your customers engage with your digital product?
OneCX Insights gives you the answers—showing hotspots, key interactions, and the most visited touchpoints across the experience. With data-driven clarity from Rapid, you can eliminate guesswork and make smarter marketing and sales decisions.
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No more guesswork

Monitor product performance across a variety of touchpoint from AR to web and eCommerce in order fully optimise your budget.

Boost performance

Target your communication using smart dashboards that show demographics and behavioural info about colour or variant choices.

Real-time tracking

Gain a better insight into how customers interact with your product by using heat mapping techniques.

OneCX_Logo  AR

 
When seeing in person isn’t possible, AR makes it real.

With OneCX AR, your customers can experience your products or services in their own space—anytime, anywhere. It bridges the gap between physical and digital, bringing your offering to life even when it can’t be seen in real life.
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  • Naval blue
  • Electric blue

Validate products and context

The fast and simple route to verification. Place products in a room, or other context, and quickly visualise the end result.

Ready for mobile devices

A well proven eCommerce application available in your pocket. Easy to use and playful, OneCX AR is also a great addition to any configurator.

Easily explained instructions

OneCX AR make it easy to get the latest up-to-date guides on product use, assemble and field-sales support.

Get started with OneCX today for an effortless customer journey

OneCX brings it all together.
From powerful product configurators and real-time 3D to AR, VR, and data-driven insights—OneCX is your foundation for delivering seamless, scalable product experiences across every channel. Designed to grow with your business, it's the platform that turns complexity into clarity, and interactions into impact.

Let’s build the future of product experience—together.

Get started today

Effortless customer journey

Take complexity out of your every day work and stay productive.

Smart Insights

Secure smart and efficient insights for better decision making.

Success program

Stay flexible with OneCX success program.

Market support

Support multiple markets with local adaptations.